MUST
Web design, website maintenance, hosting and domains for businesses of every size.
Visit WebsiteManaged IT Services for Businesses in 11 Countries
Fixing problems is only part of the job. We plan, set up and look after your computers, network, security and cloud, so problems happen less often and your team can keep working.
300+
Clients
Hotels, restaurants, retail and offices, in Albania and abroad.
1000+
Projects
From a single office network to restaurant chains with many locations.
99%
Client Satisfaction
A track record of reliable, consistent service.
10+
Team Members
Certified engineers and support staff based in Durrës.
Who We Are
Techi at a Glance
Techi is a managed IT services company with clients in 11 countries, headquartered in Durrës, Albania. Founded on 1 October 2017 by Denis Zoi and Mario Lika, it runs IT infrastructure, cybersecurity, cloud, helpdesk and hardware for more than 300 businesses, acting as their outsourced IT department.
- Legal entity
- Techi LLC · Tax ID M02418502D
- Founded
- 1 October 2017
- Founders
- Denis Zoi (CEO) and Mario Lika (CTO)
- Office
- L.14, Rr. Bajram Tusha, Durrës, Albania (our only office)
- Area served
- 11 countries: Albania, Kosovo, Montenegro, North Macedonia, Greece, Türkiye, Bosnia and Herzegovina, Slovenia, Austria, Switzerland and the United Arab Emirates (Dubai), remotely and on site
- Services
- IT Advisor, IT Infrastructure, Information Security, IT Support, IT Plus
- Support
- 24/7, 15-minute response for IT emergencies, 99.7% uptime SLA
- Certifications
- Cisco CCNA and CCNP, Microsoft Windows Server Hybrid Administrator, all 10 MikroTik certifications, Databricks ML Engineer
- Languages
- Albanian, English, Italian
Three Promises to Every Client
A Plan Before Every Change
New technology comes with a clear plan and timeline, so your work is never interrupted.
Reliability You Can Measure
We monitor your systems, document every change and commit to response times in the contract.
Built Around Your Business
No standard package: we set up only what your business actually needs.
Certified Team
Our engineers hold 14 vendor certifications across networking, servers, security and AI.
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2 certifications
- CCNA Routing & Switching
- CCNP Routing & Switching
1 certification
- Windows Server Hybrid Administrator Associate
All 10 certifications
- MTCNA
- MTCRE
- MTCWE
- MTCTCE
- MTCUME
- MTCIPv6E
- MTCSE
- MTCSWE
- MTCEWE
- MTCINE
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1 certification
- Machine Learning Engineer Associate
Companies We Build and Invest In
Techi
Managed IT for 300+ businesses: support, networks, security and cloud, with 24/7 response.
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Alpine Edge
Cloud setup, DevOps automation and private AI for teams in Europe, the Middle East and North Africa.
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LEADERSHIP
The People Behind Techi
Techi was founded in 2017 by Denis Zoi and Mario Lika. Today the team supports 300+ businesses in 11 countries.
Join the Team
FAQ
Questions About Techi
What is Techi?
Techi is a managed IT services company with clients in 11 countries, headquartered in Durrës, Albania, and founded in 2017. It acts as the outsourced IT department for more than 300 businesses, covering infrastructure, cybersecurity, cloud, helpdesk and hardware.
Who founded Techi?
Techi was founded on 1 October 2017 by Denis Zoi, who leads the company as CEO, and Mario Lika, who leads technology as CTO.
Where does Techi operate?
Techi works with clients in 11 countries, for example with KFC in Albania and Slovenia. Support is delivered remotely and on site, from our office in Durrës, Albania.
Which IT services does Techi provide?
Five services: IT Advisor (IT strategy and consulting), IT Infrastructure (networks, servers and cloud), Information Security (cybersecurity and data protection), IT Support (helpdesk and on-site support) and IT Plus (complete managed IT).
Is Techi support available 24/7?
Yes. Techi monitors client systems around the clock, responds to IT emergencies within 15 minutes and guarantees 99.7% uptime by contract.
How do contracts with Techi work?
Clients choose flexible monthly or yearly contracts, with transparent pricing and clear SLAs. Every engagement starts with a free IT assessment.
Let’s talk about your IT
Book a free assessment and we will tell you what to fix first.