IT PLUS

One Contract, One Team for All Your Company's IT

Techi becomes your IT department: support, network, security and cloud in one monthly contract. One team to call. We also deal with your internet provider and suppliers.

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Illustration: support, network, security and planning connected to one Techi team
300+ Active Clients Businesses that rely on us
2017 Founded Taking care of IT in 11 countries
15 min Response Time For urgent problems
5 Services Included All in one monthly contract
WHO NEEDS THIS

When You Want One Team Looking After All Your IT

Not just someone who fixes things when they break. One team runs your daily IT, security, network and cloud, and plans ahead with you.

You want one contact for all IT

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No more separate people for support, suppliers, cloud and security. Techi looks after all of it.

Suppliers keep blaming each other

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Internet provider, software company, device supplier: we talk to them for you, so problems get fixed instead of passed around.

You are adding staff or locations

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We set up computers, email and accounts for new staff, and internet and Wi-Fi for new locations. Everything is documented.

You need someone to plan IT with you

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Besides daily help, we sit with management to plan IT around your budget, risks and business goals.

PROCESS

How IT Plus Works

First we fix what is broken and put things in order. Then we keep improving support, security and planning, month after month.

  1. 01

    Getting to Know Your Business

    We learn about your people, locations, tools and suppliers. Then we note your goals and the problems that keep coming back.

  2. 02

    Your IT Plan

    We agree on what we cover, how fast we respond and what reports you get. We also set security and project priorities.

  3. 03

    Putting Things in Order

    We tidy up accounts, devices and backups, set up monitoring and fix the problems that keep coming back.

  4. 04

    Security & Cloud Setup

    We set up cloud and email safely, protect every computer, control who can open what and check that backups run.

  5. 05

    Everyday Support

    Your staff know who to call. We watch your systems, do the maintenance, handle suppliers and send you clear reports.

  6. 06

    Quarterly Review

    Every three months we sit with management to review problems, costs, licenses and upcoming projects.

FAQ

IT Plus Questions

Common questions from owners who want one team for all their IT.

What is included in IT Plus?

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Day-to-day IT help, network and servers, security, and cloud and email. We also monitor your systems, deal with suppliers and plan IT with you regularly. Everything is documented.

How is IT Plus different from IT Support?

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IT Support fixes everyday problems. IT Plus does that too, and also takes care of security, network, cloud and planning, with regular reports.

Can IT Plus replace an internal IT department?

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For many small and medium businesses, yes. If you already have IT staff, IT Plus can back them up with monitoring, urgent help, projects and documentation.

Do you deal with our current suppliers?

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Yes. When there is an IT problem, we talk to your internet provider, software companies, hardware suppliers and cloud services for you.

Is IT Plus tailored to our business?

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Yes. We shape the plan around your staff, locations, systems and risks, and how much support and planning you need.

CASE STUDY

Results From a Real Client Project

All Case Studies
VAS Group VAS Group · Tourism, global offices

Secure IT operations for a global tourism company.

Read the Case Study
7
solution layers delivered
24/7
remote and onsite support

Let’s talk about your IT

Book a free assessment and we will tell you what to fix first.

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